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I started my business 8 months ago and at the recommendation of a family member who has been in business for years, I chose Moneris. My business has grown significantly in 8 months from doing small jobs where invoices are in the low thousand dollar range to often...
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Moneris_SocialMedia
Moneris_SocialMedia
Moneris Solutions Verified Representative

Hi AdmirableBoa,I'm very sorry to hear about this experience and your frustrations. We would like to share this information with our Customer Experience team and investigate. ...

Anonymous
Arthur

Your complaint is far too long to read in its entirety. The quick scan I did revealed that you have yet to complain properly, in writing, served via Certified Mail return rece...

1.6
#1257053
By the virtue of this present notice, we are addressing a formal complaint to Moneris Payments. We have applied for an account with Moneris and prior to us even receiving the machines (4 accounts), we were informed that the accounts were closed. We have received the...
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Moneris_SocialMedia
Moneris_SocialMedia
Moneris Solutions Verified Representative

Good afternoon,We're sorry to hear about this issue. I would like to investigate, but I'll need some additional information. Please send an email to socialmedia@moneris.com wi...

1.0
#1149239
We are a small business that did some work for a customer, this customer provided us his card number over the phone and on the final day of the job we met in person had him sign the contract and allowing us to manually process his card, about a month later he contacted...
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Moneris_SocialMedia
Moneris_SocialMedia
Moneris Solutions Verified Representative

Hello poster,Please send your merchant number and details about this incident to socialmedia@moneris.com. I would like to share this info with our Customer Relations team so t...

1.0
#1106724
We operated a small business and always adhere to all regulations. Earlier this year a criminal party processed several transaction using stolen credit cards. We filed a police report even when the policemen told us that it is the issuing banks' duties and...
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Anonymous
sasi***ar1974

They like to hold our funds.they hold $21k mine.this is not a fraudulent transaction. I have filed the case against the Moneris

Anonymous
Anonymous

We just found out Moneris has been deducting payments for alleged fraudulent activity. Our restaurant has lost almost $10,000 due to fraudulent cards eventhough they provided ...

1.0
I didn't like
  • Misleading contract
#964648
the worst ever and I am going legal, as they ripped me off, I am filing a case in the better bussiness beru
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Moneris_SocialMedia
Moneris_SocialMedia
Moneris Solutions Verified Representative

Hello,I'm the Social Media Manager at Moneris. I'm sorry to hear about your experience. Please send us the details, including your merchant number, at socialmedia@moneris.com...

#956874
Please, for the life of your Company, and sanity, STAY AWAY FROM THIS COMPANY!!! I cannot stress how low this Company can stoop to try and squeeze money off unsuspecting clients. I signed up with them last year Aug. The had this sales guy coming almost everyday to my...
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Moneris_SocialMedia
Moneris_SocialMedia
Moneris Solutions Verified Representative

Hello,I'm the Social Media Manager at Moneris. I'm sorry to hear about your experience. Please send us the details, including your merchant number, at socialmedia@moneris.com...

Contact Moneris Solutions

Mailing Address:
Moneris Solutions Corporation
3300 Bloor Street West
Toronto, Ontario M8X 2X2
Canada
Phone:
(866) 666-3747
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